Punchout failed: getaddrinfo: Name or service not known
Cause
The punchout URL is incorrect; even the domain does not exist.
Te reproduce, click on the punchout supplier link and receive the getaddrinfo error in Coupa.
Solution
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Before you reach out to the supplier, double check the supplier’s punchout setting in Coupa.
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Make sure the URL is what the supplier provided.
NoteThe URL is case sensitive.
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Make sure the URL does not have spaces.
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If the URL is correct, inform the supplier and ask for the correct full punchout URL.