Unexpected server error
Various validation errors or missing cXML tags cause an unexpected server error.
One or more of the following validation rules failed:
- Invalid Coupa PO number
- Invalid UOM
- Invalid PO line number
- Missing cXML tags (e.g., IF creditMemo the original invoice #)
- If it's a Services PO then use Services tags
- Extra cXML tags that don't belong in an element or if the supplier is passing the "creditMemo" type, which is not supported in Coupa
How do I fix it?
Ensure that the following are valid:
- Coupa PO number (or Contract #)+UOM+PO line number
- IF "creditMemo" then original_invoice must be provided
Example
<Response>
<Status text="Internal Server Error" code="500">Unexpected server error.</Status>
</Response>