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  • Last edited on: 16 March 2016
What can we help you find? Products Coupa Product Documentation Supplier Resources For Suppliers Supplier Integration Resources cXML Error Handling cXML Version of document is not supported

cXML Version of document is not supported

The supplier sent an invoice in a version of cXML that Coupa does not use.

How do I fix it?

Coupa supports version 1.2.xxx and 1.2.x.xxx (eg. 1.2.020/InvoiceDetail.dtd) of the cXML standard. Contact your supplier and ask them to use the Coupa supported versions of cXML for their invoices.

Example


<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE cXML SYSTEM "http://xml.cxml.org/schemas/cXML/1.2.020/cXML.dtd">
<cXML xml:lang="en-US" timestamp="2015-03-01T16:03:51+00:00" payloadID="20150301 160344.345">
	<Response>
		<Status text="Blocked" code="450">cXML Version of document is not supported.</Status>
	</Response>
</cXML>