View and Manage Notifications
View your notifications and set your notification preferences.
Hover your cursor over the Notifications link to see your unread system notifications. Only the three most recent notifications are shown.
To view all the notifications with their details and to manage them, click on the Notifications or the See All Notifications link.
On the My Notifications page, you can view all your (read and unread) notifications, or you can filter by category (FYI, Todo, Unread, or Announcements). You can select and delete them all or one-by-one.
Clicking on a notification link takes you to the relevant page.
To change your notification preferences, click on the Notification Preferences button in the top tight corner. Or click on your name link and on the Notification Preferences link.
You can access the notification preferences also from your Account Settings. For more information, see Manage Your Account.
On the My Account Notification Preferences page, select the radio buttons for the items that you want to receive any or all of the notification types: online (to do list), email, or SMS (short text message). You will start receiving notifications when your customers enable them.
You can choose to receive notifications in short text messages only if you have an SMS-capable device and you validate your phone number. For more information, see Enable or Disable Two-Factor Authentication.
SMS notifications are turned off by default.
If you turn SMS notifications on, but you disable mobile phone verification, your SMS notification selections are deleted. You can also stop receiving SMS notifications if you reply STOP.
Setting | Description |
---|---|
Announcements |
|
New Customer Announcement |
Enabled by default: Online and Email Note You cannot disable online notifications for announcements. |
Business Performance |
|
Business Performance role granted | Enabled by default: Online |
Catalogs | |
A new comment is received |
Enabled by default: Online and Email |
A catalog is approved | Disabled by default. |
A catalog is rejected | Disabled by default. |
A catalog is about to expire | Disabled by default. |
Coupa Accelerate | |
New Early Pay Customer |
Enabled by default: Online and Email |
Coupa Pay – Available only if your customer uses Coupa Pay and enabled the related features. | |
New digital check | Enabled by default: Online and Email |
New virtual card | Enabled by default: Online and Email |
Virtual card reissued | Enabled by default: Online and Email |
Virtual card reminder | Enabled by default: Online and Email |
Payment role given to user | Enabled by default: Online and Email |
Virtual card processing failure | Enabled by default: Online and Email |
Bank transfer remittance advice | Enabled by default: Online and Email |
Virtual card remittance advice | Enabled by default: Online and Email |
Zero payment remittance advice | Enabled by default: Online and Email |
Digital Check Cancelled | Enabled by default: Online and Email |
Virtual Card Cancelled | Enabled by default: Online and Email |
Invoice Adjusted Automatically | Enabled by default: Online and Email |
Digital Wallet Remittance Advice | Enabled by default: Online and Email |
Early Payments – Available only if your customer enabled the feature. |
|
Early payment request expired | Enabled by default: Online and Email |
Early payment request rejected | Enabled by default: Online and Email |
Early payment request matched | Enabled by default: Online and Email |
Early payment request paid | Enabled by default: Online and Email |
Early Payment Request Rejected by Financier | Enabled by default: Online and Email |
Form Responses | |
A form response is approved | Enabled by default: Online and Email |
A form response is rejected | Enabled by default: Online and Email |
Supplier information is updated | Enabled by default: Online and Email |
A new comment is received |
Notifies you if your customer sends you a new comment or a reply to your question/comment regarding a Supplier Information Management (SIM) form request/response. Enabled by default: Online and Email |
A form response needs your attention | Enabled by default: Online and Email |
Integration Errors | |
Enable notification for integration error | Disabled by default. |
Invoices | |
A new comment is received |
Enabled by default: Online and Email |
An invoice is approved | Enabled by default: Online and Email |
An invoice is paid | Enabled by default: Online and Email |
An invoice is disputed | Enabled by default: Online and Email |
An invoice is withdrawn from dispute | Enabled by default: Online and Email |
Legal Invoice Export Ready |
Enabled by default: Online and Email |
An invoice is abandoned | Enabled by default: Online and Email |
Orders | |
A new comment is received | Enabled by default: Online and Email |
A new order is received | Enabled by default: Online and Email |
An order is canceled | Enabled by default: Online and Email |
Order Header Changes | |
Order change request is rejected | Enabled by default: Online and Email |
Profile | |
Public profile is updated | Disabled by default. |
An information update request is received | Enabled by default: Online and Email |
Profile update reminder is received | Disabled by default. Future functionality. |
Update information requests | Disabled by default. Future functionality. |
Receipt Request |
|
Receipt created | Disabled by default. |
Terms of Use | |
New Terms of Use are received | Enabled by default: Online and Email |
Users | |
A new customer connection is created | Enabled by default: Online and Email |
Service/Time Sheets | |
A Service/Time Sheet is approved | Enabled by default: Online and Email |
A Service/Time Sheet is rejected | Enabled by default: Online and Email |
You also receive notifications displayed in a green bar following certain actions, for example:
If you change your notification preferences, remember to save them.