• Last edited on: 09 August 2021

View and Manage Notifications

View your notifications and set your notification preferences.

Hover your cursor over the Notifications link to see your unread system notifications. Only the three most recent notifications are shown.

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To view all the notifications with their details and to manage them, click on the Notifications or the See All Notifications link.

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On the My Notifications page, you can view all your (read and unread) notifications, or you can filter by category (FYI, Todo, Unread, or Announcements). You can select and delete them all or one-by-one.

Clicking on a notification link takes you to the relevant page.

To change your notification preferences, click on the Notification Preferences button in the top tight corner. Or click on your name link and on the Notification Preferences link.

You can access the notification preferences also from your Account Settings. For more information, see Manage Your Account.

On the My Account Notification Preferences page, select the radio buttons for the items that you want to receive any or all of the notification types: online (to do list), email, or SMS (short text message). You will start receiving notifications when your customers enable them.

Note

You can choose to receive notifications in short text messages only if you have an SMS-capable device and you validate your phone number. For more information, see Enable or Disable Two-Factor Authentication.

SMS notifications are turned off by default.

If you turn SMS notifications on, but you disable mobile phone verification, your SMS notification selections are deleted. You can also stop receiving SMS notifications if you reply STOP.

Setting Description

Announcements

New Customer Announcement

Enabled by default: Online and Email

Note

You cannot disable online notifications for announcements.

Business Performance

Business Performance role granted Enabled by default: Online
Catalogs
A new comment is received

Enabled by default: Online and Email 

A catalog is approved Disabled by default.
A catalog is rejected Disabled by default.
A catalog is about to expire Disabled by default.
Coupa Accelerate

New Early Pay Customer

Enabled by default: Online and Email
Coupa Pay – Available only if your customer uses Coupa Pay and enabled the related features.
New digital check Enabled by default: Online and Email
New virtual card Enabled by default: Online and Email
Virtual card reissued Enabled by default: Online and Email
Virtual card reminder Enabled by default: Online and Email
Payment role given to user Enabled by default: Online and Email
Virtual card processing failure Enabled by default: Online and Email
Bank transfer remittance advice Enabled by default: Online and Email
Virtual card remittance advice Enabled by default: Online and Email
Zero payment remittance advice Enabled by default: Online and Email
Digital Check Cancelled Enabled by default: Online and Email
Virtual Card Cancelled Enabled by default: Online and Email
Invoice Adjusted Automatically Enabled by default: Online and Email
Digital Wallet Remittance Advice Enabled by default: Online and Email

Early Payments – Available only if your customer enabled the feature.

Early payment request expired Enabled by default: Online and Email
Early payment request rejected Enabled by default: Online and Email
Early payment request matched Enabled by default: Online and Email
Early payment request paid Enabled by default: Online and Email
Early Payment Request Rejected by Financier Enabled by default: Online and Email
Form Responses
A form response is approved Enabled by default: Online and Email
A form response is rejected Enabled by default: Online and Email
Supplier information is updated Enabled by default: Online and Email
A new comment is received

Notifies you if your customer sends you a new comment or a reply to your question/comment regarding a Supplier Information Management (SIM) form request/response.

Enabled by default: Online and Email

A form response needs your attention Enabled by default: Online and Email
Integration Errors
Enable notification for integration error Disabled by default.
Invoices
A new comment is received

Enabled by default: Online and Email

An invoice is approved Enabled by default: Online and Email
An invoice is paid Enabled by default: Online and Email
An invoice is disputed Enabled by default: Online and Email
An invoice is withdrawn from dispute Enabled by default: Online and Email

Legal Invoice Export Ready

Enabled by default: Online and Email
An invoice is abandoned Enabled by default: Online and Email
Orders
A new comment is received Enabled by default: Online and Email
A new order is received Enabled by default: Online and Email
An order is canceled Enabled by default: Online and Email
Order Header Changes
Order change request is rejected Enabled by default: Online and Email
Profile
Public profile is updated Disabled by default.
An information update request is received Enabled by default: Online and Email
Profile update reminder is received Disabled by default. Future functionality. 
Update information requests Disabled by default. Future functionality. 

Receipt Request

Receipt created Disabled by default.
Terms of Use
New Terms of Use are received Enabled by default: Online and Email
Users
A new customer connection is created Enabled by default: Online and Email
Service/Time Sheets
A Service/Time Sheet is approved Enabled by default: Online and Email
A Service/Time Sheet is rejected Enabled by default: Online and Email

You also receive notifications displayed in a green bar following certain actions, for example:

Note

If you change your notification preferences, remember to save them.