Navigate and Get Help
Learn where to find what in the CSP, including help.
To access a CSP function, click on the relevant tab on the main menu at the top of the CSP main page.
View and improve your public company profile, see the list of customers you are connected to, edit your customer-specific company profile, and merge accounts.
You can go to the Home page from any page by clicking on the coupa supplier portal logo/link in the top left corner above the main menu.
|Profile||Create, modify, and manage your public and customer-specific profiles, and specify which remit-to addresses each customer can use.|
|Orders||View the purchase orders you received from your customers.|
|Service/Time Sheets||View the list of service/time sheets and related purchase order lines.|
|ASN||Send advance ship notice, that is, notifications about when you ship items to your customers.|
|Invoices||Create and manage invoices to send to your customers.|
|Catalogs||Create and manage customer-specific catalogs.|
|Payments||Accept payment through digital checks from your customers if they use Coupa Pay.|
|Business Performance||View a summary of orders and invoices that may need attention, your year-to-date order and invoice trends, and your lead time to shipping goods.|
|Add-ons||Access Coupa supplier add-ons, for example, Coupa Advantage, Early Payment Discounts, supplier profile update, and more.|
Contact Coupa Support
For any technical or functional support-related questions not answered in the Supplier Help Center, Suppliers can chat with an agent 24x5 through the chat box on the Coupa Supplier Portal (supplier.coupahost.com), or email email@example.com. Any questions regarding the Customer/Supplier relationship, processes, request/invoice/payment status, and so on, cannot be addressed by Coupa Support and must be directed to the Coupa Customer.