Invalid order/document reference. Order header XX does not belong to supplier XX
The Coupa PO number is valid, but it does not belong to the correct supplier.
The Coupa PO number is valid, but it does not belong to the correct supplier.
How do I fix it?
To resolve this error, look up the Coupa PO and check the supplier's cXML invoicing setup.
The <From>
and <Sender>
domain and identity must match the file, and must match the setup in Coupa.
Example
<Header>
<From>
<Credential domain="xxx">
<Identity> xxx </Identity>
</Credential>
</From>
<To>
<Credential domain="xxx">
<Identity> xxx </Identity>
</Credential>
</To>
<Sender>
<Credential domain="xxx">
<Identity> xxx </Identity>
<SharedSecret> xxx </SharedSecret>
</Credential>
<UserAgent>Coupa Procurement 1.0</UserAgent>
</Sender>
</Header>