• Published on: 05 August 2025
  • Last edited on: 05 August 2025

Manage Buyer-Generated Delivery Schedules for External POs

Collaborate on purchase orders with delivery schedules.

Customers or buyers can add delivery schedules to external purchase orders (PO), and you can accept, reject or propose changes to the schedules.

To support this feature, a new attribute Schedules Planned is introduced on the order line, with values Yes or No (Default value: No). If the buyer sets the attribute value to Yes, you can then submit a sum of the Promised Quantity less than the Order Line Quantity.

Note
  • When the Schedule Planned attribute value is Yes, an orange warning message appears when you add a sum of the Promised Quantity less than the Order Line Quantity. Despite this warning, you can still submit the order.
  • When the Schedule Planned attribute value is No, a red error message appears when you add a sum of the Promised Quantity less than the Order Line Quantity.

Once the schedule is created through the API, you and the buyer can go to the order confirmation page and see the Delivery Schedule of each order line, including: 

Column

Description 

Comments 

#

Each number represents the creation order of the schedules, with 1 being the oldest.

ID

The ID helps you reference each schedule line. 

The ID needs to be provided on the payload while updating the PO. If not, the system assumes that the ERP is trying to create a new schedule line.

Added By

The person who added the schedule line. 

Scheduled Quantity 

The quantity of the item buyer expects to receive on a specific date. 

Promised Quantity 

The supplier's proposed quantity in response to your Scheduled Quantity.

Need By Date 

The date by which the buyer expects to receive an item quantity.

Promised Date

The supplier's proposed date in response to your Need By Date.

 Note:
  • If the Buyer set the Planned Schedule attribute to Yes but don't enter a schedule, you can still suggest a delivery schedule in the order confirmation.
  • If you leave the delivery schedule and Need by Date empty, suppliers can now confirm the order line without needing to enter a Promised Date

You can do the following:

  • Accept or reject the order line and, as a result, the schedule.
  • Edit the quantities and dates of the schedule on the Promised Quantities and Promised Dates columns. 
  • Add rows to the schedule.

If you accept the delivery schedule, we alert the buyer's ERP system through integration that the order is accepted. The ERP then updates the order confirmation status to Complete. Should you reject or wish to modify the order, SCC alerts the buyer’s ERP system that the order needs to be reviewed and confirmed. If you propose changes on the quantities and dates of the schedule, they appear marked in purple. The buyer can either accept or reject them all. 

Related Items


For Suppliers

Everything suppliers need to get up and running, from custom integrations to using the CSP.

Core Supplier Onboarding

Find the information you need to work with your customers to configure Coupa for purchases from your catalog.

Announcements and General Info

Check out the newest announcements for the CSP.

Get Help for the CSP

Where to find help if you need assistance in the CSP