cXML invoicing not allowed for supplier
A supplier that can connect to Coupa sent an invoice that is being rejected.
How do I fix it?
Try the following:
- Make sure cXML invoicing is enabled for the supplier (Allow cXML Invoicing and Advance Ship Noticing under Invoicing on the Setup > Suppliers > Suppliers > Edit Supplier screen).
- Make sure the supplier is in "active" status.
<?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE cXML SYSTEM "http://xml.cxml.org/schemas/cXML/1.2.020/cXML.dtd"> <cXML xml:lang="en-US" timestamp="2015-03-01T16:03:51+00:00" payloadID="20150301 160344.345"> <Response> <Status text="Forbidden" code="403">cXML invoicing not allowed for supplier</Status> </Response> </cXML>