Workflow & General Information
An overview of the Coupa Contingent Workforce process and general information about the product
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Coupa CW Contingent Worker Process Overview
This guide will provide detailed instructions on the Contingent Worker Process from the Program Administrator standpoint. This manual also covers a broad range of topics beyond just this cycle, but for instructional purposes it is highly recommended to become familiar with this portion first. Below is a diagram of the process:
Program Administrator , Client User , Supplier User
General Information
Landing Page: The landing page has a welcome message and the most common tasks represented by specific icons when logging into Coupa CW.
Navigation Icons: Icons that quickly take you to the most commonly used areas within Coupa CW. Based on your user type and permissions you might see any of the following icons:
- Create Requirements – used to quickly start the process of creating a requisition for resources.
- Requirement List – this is where you will access and monitor your submitted requisitions.
- Contingent Worker – go directly to the search feature for your contingent staff.
- Onboarding - takes you directly to your onboarding workspace to monitor and complete onboarding for your workers.
- Timesheet – takes you directly to your timesheet workspace where you will be able to create/monitor timesheets.
- Expense – takes you directly to your expense workspace where you will be able to create/monitor expenses.
- Resume Bank - takes you directly to your list of all candidate resumes that you can submit.
Main Menu: The main menu is located at the top left corner of the screen. This is for accessing My Workspace, Create a Requisition, etc.
Home: To link the user directly back to the main landing page from anywhere in Coupa CW.
Top Right Navigation: Icons that are easy to identify and will help you get where you need to go quickly.
These include:
- Calendar – List of events occurring such as interviews and upcoming contract end dates;
- Note: the way dates and times are displayed in your calendar is determined by your Locale, a combination of the Language and Region settings in your profile. For more information, see the Locale section of My Profile.
- To Do List - links to the user’s personal To Do List showing all actions that need user’s attention;
- Release Notes – Any updates in the system about new application releases
- System Alerts – Alerts set by users to notify others in the system
Email notifications: Coupa CW email notifications will be sent each time there is a status change during the process flow of requesting a Contingent Worker, and any time actions such as extensions, pay rate changes, and/or terminations occur. Notifications will come from Coupa CW Notifications.
Roles: There are a number of different user types that have actions inside Coupa Contingent Workforce (CCW). The roles listed below can all represent those different CCW users:
Role | Responsibility |
---|---|
Hiring Manger / Approver |
|
Program Administrator | Administrator of the contingent workforce program. |
Contingent Worker (CW) | Associate providing requested services to client. |