Setting Up Your Address
Let your customers know where to send payment for their invoices.
Add or edit an address in the Coupa Supplier Portal
To send compliant invoices through any channel, you first need to set up a legal entity and an associated payment method in the CSP, which include registering an address. All payment methods exist inside a legal entity.
The Coupa Supplier Portal (CSP) allows you to register different addresses for multiple purposes, including locations let your customers know where to send payment for their invoices, ship-from locations, contact addresses, and more.
- Business profile address: Locations or places where you do business.
You can edit this adress by:- Log in you the CSP.
- Select the Business Profile > Business Profile tab.
- Scroll down to the Addresses section.
- To add a new address:
- Select the Add Address button and fill in the details.
- Select the Submit button.
- Select the Add Address button and fill in the details.
- To change an existing address:
- Select the edit (pencil) icon on the right of the address you wish to change.
- Fill in the details and select the Submit button.
- To add a new address:
- Invoice from address: Address where you send invoices to your customers. It can be the same as the Remit-to Address or a different one. This address is tied to your legal entities.
You can edit this adress by:- Log in you the CSP.
- Select the Business Profile > Legal Entities tab.
- Hover over the legal entity you want to update and select the edit (pencil) icon next to the name.
- Fill in the details and select the Save button.
- Ship from address: Address where you send products to your customer. It can be the same Invoice from Address or a different one. This address is tied to your legal entities.
You can edit this adress by:- Log in you the CSP.
- Select the Business Profile > Legal Entities tab.
- Hover over the legal entity you want to update and select the edit (pencil) icon next to the name.
- Fill in the details and select the Save button.
- Remit-to address: The address where you receive payments. It can be the same Invoice from Address or a different one. This address is tied to your legal entities.
When creating a payment method (bank transfer or virtual card), the system will pick up the latest version of the remit-to address on the legal entity.
You can edit this adress by:- Log in you the CSP.
- Select the Business Profile > Legal Entities tab.
- Hover over the legal entity you want to update and select the edit (pencil) icon next to the name.
- Fill in the details and select the Save button.
When you register with the CSP for the first time, the onboarding assistant guides you through the creation of a legal entity and an associated payment method as part of the onboarding. This process includes registering an address.
For more information see the following pages:
Not all your customers may be enabled to use remit-to addresses, but it is generally required on invoices.
Manage your remit-to address in the CSP
Remit-to locations let your customers know where to send payment for their invoices. This address is tied to your legal entities. You can edit this adress by:
-
- Log in you the CSP.
- Select the Business Profile > Legal Entities tab.
- Hover over the legal entity you want to update and select the edit (pencil) icon next to the name.
- Fill in the details and select the Save button.
If you try to raise an invoice through the CSP or a Supplier Actionable Notifications (SAN), and you have not created any remit-to addresses, you are prompted to add a remit-to address before continuing.
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