Coupa Verified
Coupa Verified is an optional, premium subscription for suppliers using the Coupa Supplier Portal (CSP) that boosts your visibility, credibility and trust with buyers.
Why choose Coupa Verified?
- Higher search ranking in the Coupa Supplier directory, making you more discoverable to buyers.
- Enhanced trust and readiness by letting customers know your business data is verified and authentic.
- Affordable visibility making it an accessible option for many smaller suppliers looking to stand out to Coupa buyers.
How to become Verified?
- Log into your CSP account.
- Open your Business Profile and click on the ‘Subscriptions’ subtab.
- Complete the required fields and click ‘Next’.
- Enter valid payment information to purchase the annual subscription.
- Upload one of the following to prove your business identity:
- Bank confirmation letter
- Voided check
- Business license
- Ensure your profile is complete and that the following fields are filled out:
- Logo
- About
- PO Email
- Tax ID
- Commodities
- Products and Services Categories
- Areas Served
- Primary Contact
- Primary Address
- Coupa will review your submission and process your verification. This process can take up to 5 business days.
If you haven’t uploaded your Proof of Identity or filled out the required fields, you’ll see an alert banner stating that action is required. Please reach out to our team at verified@coupa.com for any assistance completing your profile.
FAQ and Troubleshooting
Do I need Coupa Verified to do business on the CSP?
No - a free, standard CSP account allows unlimited customer connections and transactions. However, Verified suppliers benefit from higher search rankings.
Who sees the Verified badge?
When prospective Coupa customers search your business, a blue Verified badge is displayed - helping to build trust and attract attention. Verified profiles rank higher due to a better data quality confidence score.
Does Verified have any limitations?
This subscription is available in specific countries only. Please reach out to our team at verified@coupa.com to see if your region has been approved.
Does our Verified subscription automatically renew?
Yes, Verified is an annual subscription with an automatic renewal. You will receive three reminder messages prior to renewal.
After I purchase Verified, what are my renewal, cancellation or refund options?
To update your payment information before renewal, please email us at verified@coupa.com and we’ll provide you with a secure link.
You can cancel your subscription at any time after purchase. Cancellations made after the first 30 days will be eligible for a prorated refund. For a full refund, please contact us within the first 30 days of your purchase.
If you have any other questions or would like to speak with a sales representative prior to purchasing, please reach out to us at verified@coupa.com. We’re happy to help!
Get started with Coupa Verified
Ready to increase your visibility and stand out as a trusted supplier?
- Go to your Business Profile
- Select the Subscriptions tab
- Select the Get Verified option
- Complete the purchase and document upload process.
If you need assistance along the way, please reach out to our team or check out our Supplier Offerings FAQ.