Coupa Supplier Portal Release Notes

Overview

Welcome to the 2025 Coupa Supplier Portal (CSP) Release Notes. Each new release includes the latest security patches, enhancements, and resolved issues listed for that release and all previous releases.
For more information, see Old CSP Release Notes available only for Coupa customers.

Supported browsers and email clients: Google Chrome 133.0, Mozilla Firefox 135.0, and Microsoft Edge 131.0. 
Google continues to update the Chrome web browser with additional security restrictions which may impact your experience with Coupa and the CSP.
For more information, see Chrome Enterprise and Education release notes.

June 5 Release (CSP 42.2.1)

Deployment Dates

Sandbox: June 4, 2025
Production: June 5, 2025

Resolved Issues

• Fixed an issue that prevented a new CSP user from adding bank payment information during the onboarding flow. Resolves support tickets: 02136533 and 02137987. JZ-505741. 

June 5 Release (CSP 42.2)

Deployment Dates

Sandbox: June 1, 2025
Production: June 5, 2025

Enhancements

• The Payment Methods screen now shows only your Active payment methods by default. You can use the Advanced Filter to view inactive payment methods. For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-501786
• As an existing supplier using the CSP, your legal entity name now shows as the Beneficiary Name when you add a Bank Transfer as payment method. For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-501795
• Updated the gear icon in the Payment Methods data table with a Manage Linked Customers tooltip and a link to the Linked Customers screen for a specific payment method. There, you can filter for linked customers and remove the existing shared payment method for them. For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-494243
• Now when you create or share a Payment Method, the remittance email address is stored in the CSP. This means the email address can be selected and reused for onboarding or sharing a payment method. CD-500250
• As a CSP user, in addition to SMS codes and using an authenticator app as ways to verify your identity, you can also configure a personal email address for multifactor authentication (MFA). For more information, see Manage Multifactor Authentication. CD-451579, CD-488205, and CD-481750

Resolved Issues

• Resolved a mapping issue with the Linked Customers screen that generated an invalid sharing status when a Payment Method could not be shared. The table now correctly shows either Failed to Share or Connection Issue. CD-504426
• Resolved an issue that was generating an “Invalid email address” error and preventing some suppliers from creating a CSP account. Resolves support tickets: 02088311, 02110645, 02120213, 02125447. JZ-135937

May 22 Release (CSP 42.1)

Deployment Dates

Sandbox: May 18, 2025
Production: May 22, 2025

Enhancements

• Data table experience: all data tables in the CSP are displayed in the classic view, retaining their previous appearance and layout. You can still enable the new data table experience from your pages in the CSP. For more information, see Create Custom Views. CD-504141
• Renamed phone field names for clarity. Area/City is now Area code and Local is now Number. CD-478384
• As a supplier, you can proactively share all or specific sections of your Business Profile with a selected customer, or select a customer’s individual record to update. For more information, see Create and Manage Your Business Profile. CD-470832 
• Added a tooltip alert in the Payment Methods screen table: when a payment method’s link fails, the supplier can see a message: “Banking errors or connection issues prevent sharing this payment method with some or all customers. View the payment method for more details.” For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-483057
• Improved the User Interface (UI) for the Payment Methods screen, including enhanced text styles, lists, capitalization, spacing, and colors to make it easier to find relevant information.  For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-486062
• When a customer creates a sourcing event and wants to invite a supplier that is not part of the CSP, the supplier first gets an invite to the CSP when the customer saves the sourcing event. Once the event is in production/live, the supplier gets a secondary invite, this time to be part of the sourcing event. For more information, see Access a Sourcing Event. JZ-135538
• Coupa customers that use Coupa Pay now have the Coupa Pay icon with a tooltip next to their name in the Payment Methods screen. The icon and tooltip appear on both the Share Payment Method screen and the Linked Customers view for a payment method.  For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-487437
• When you share a payment method, you can now use the Select All checkbox to share the payment method with all available customers. For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-492081
• For payment methods with the type Bank Transfer, field names for data entry are updated as follows: Remittance Email (was Email) and Beneficiary Type (was Bank Account Type). For more information, see View and Manage Payment Methods Information (Previously Remit-To).  CD-496712

Resolved Issues

• Deactivating a payment method does not deactivate the associated legal entity. For more information, see View and Manage Payment Methods Information (Previously Remit-To). Resolves support tickets: 02059212, 02044741, 02048400, 02038379, 02064869, and 02073207. CD-497205, JZ-135051, and JZ-134287
• If you get a warning that a payment method failed to share with a customer, you can now create or edit the payment method directly from the red warning banner. After you successfully update and submit the payment method, you are redirected to the Payment Methods screen with a green success banner. For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-499001
• When you select the icon to deactivate a payment method, the confirmation alert now gives more details about what may happen if you deactivate the payment method for the affected customers: “Please be aware that deactivating a payment method, even if it is a duplicate, can cause disruptions to your payments. This may affect your customers’ ability to make payments to you. Please only deactivate a payment method if you are closing the associated bank account or address.” For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-499817

May 10 Release (CSP 42.0.2)

Deployment Dates

Sandbox: May 10, 2025
Production: May 10, 2025

Resolved Issues

• Fixed an issue that resulted in invoices landing incorrectly in “booking hold” status. Resolves support tickets: 02106526, 02105146, 02108162, 02110288, 02109154, 02109033, 02111681, 02111540, 02111879, 02112993, 02110365, 02107153, 02110009 and  02094523. JZ-504650

May 1 Release (CSP 42.0.1)

Deployment Dates

Sandbox: April 24, 2025
Production: May 1, 2025

Enhancements

• Included guidelines for bank account numbers for Estonia, Finland, and Hong Kong. For more information, see Account Validation Requirements for Supplier Payment Accounts. CD-485252 

Resolved Issues

• Resolved a problem where existing Supplier Payment Accounts (SPA) linked to a particular payment method were unintentionally deactivated when a new customer was added. CD-502930

• Fixed an issue that prevented an invited supplier to connect with a customer. Resolves support tickets: 02058616 and 02072905. JZ-135416

• Resolved an issue which prevented creating a ZAR Supplier Payment Account with a leading zero. Resolves support ticket: 02026947. CD-491180

May 1 Release (42.0.0)

Deployment Dates

Sandbox: April 20, 2025
Production: May 1, 2025

New features and enhancements

• Legal entity editability and merges are now possible: You can edit a legal entity’s fields without the need to create a new one, and merge several legal entities that share the same tax IDs. For more information, see Set Up Legal Entities.
• Tier 2 diversity format changes: Fields may look different and you need to select the diversity Category field. The CSV template now includes new fields that the application validates. For more information, see Complete Tier 2 Diversity Reports.
• Supplier-managed inventory through the CSP: As a supplier, you can manage the stock levels of your products at the customer's site, ensuring the customer's timely replenishment by sharing real-time inventory values such as stock level information, replenishment rules and reorder points. 
• Changes in how to view and edit Payment Methods in the CSP. For more information, see View and Manage Payment Method Information. 
• A new field in requests from customers now explicitly shows when an order requires a service sheet before invoicing. For more information see View and Manage POs. 
• New field in service requests: Job roles. A job role can include the workers' titles that customers may need, and the skills, experience, and work arrangements (onsite or remote, for example). 
• Invite workers to create accounts on the CSP and submit service sheets to confirm work completed on assigned orders: as a supplier you can optionally allow workers to view and comment on their assignments. You no longer have to collect and enter workers’ hours or other deliverables, which expedites service sheet submissions and invoice payments. For more information, see Manage Workers and Assignments in the CSP.
• Copy tax functionality for invoice lines on the CSP: You can use the Copy Tax option next to individual tax lines in the CSP. It enables you to copy the tax rate value and the tax reference information from a selected tax line and copy it to all the lines of the invoice. This prevents the need for repetitive manual tax rate entry on every invoice line. 
• Single email for virtual card details and remittance information: For more information, see Use Virtual Cards.
• New data table experience: You can enable a new data table experience from your pages in the CSP. This new look improves the organization of fields and unifies the consistency of data tables across the Coupa platform and the CSP. For more information, see Create Custom Views.

Resolved Issues

• Fixed an issue that prevented phone numbers from updating when you manually edited a SIM primary contact international phone number. Resolves support tickets: 02056609 and 02055505. JZ-135111
• The bank account validation for New Zealand supports up to 16 digits, and you can enter your account number in the Account Number field. For more information, see Account Validation Requirements for Supplier Payment Accounts. CD-473352
• As a customer, when you visit the Suppliers page you only see the action icons related to the permissions you have assigned. CD-450314. JZ-124661

April 10 Release (CSP 41.7)

Deployment Dates

Sandbox: April 6, 2025
Production: April 10, 2025

Resolved Issues

General fixes.

March 27 Release (CSP 41.6)

Deployment Dates

Sandbox: March 23, 2025
Production: March 27, 2025

Enhancements

• If you subscribed to Premium Support, a confirmation email reminds you that in addition to Zoom support, the subscription also gives you access to The CSP for Suppliers course. For more information, see Premium Support. CD-479587
• When you are invited to the CSP through SIM, and you finish the onboarding process, you are redirected to the SIM form instead of the profile form. CD-488970
• Local Tax ID is no longer a required field for US legal entities. For more information, see Tax Registration. CD-488970
• Renamed Address to Check in the Add Payment Method flow on the Setup > Admin > Payment Methods page to align the new terminology across the CSP. For more information, see View and Manage Payment Methods Information. CD-483578
• Changed the wording in the onboarding and SIM flow forms so they reflect SWIFT code is needed for either urgent or wire payments. The checkmark field stated “My company expects international payments” new wording is “My company expects to receive urgent/wire payments”. For more information, see View and Manage Payment Methods Information. CD-491563

Resolved Issues

• Resolved an issue that prevented the creation of payment methods in legal entities registered in specific countries. Resolves support tickets: 02019288, 02057679, and 02021540. JZ-133966
• Resolved an issue in the All view of the Invoicing page for Coupa Advanced users. CD-491494

March 13 Release (CSP 41.5)

Deployment Dates

Sandbox: March 9, 2025
Production: March 13, 2025

Enhancements

• Instead of the Netherlands Antillean guilder (ANG) currency, you can use the Caribbean Guilder (XCG) currency. When the Caribbean Guilder officially enters circulation on March 31, 2025, new transactions involving St. Maarten and Curaçao will automatically default the XCG currency instead of ANG. Your past or in-flight transactions are not affected. CD-489538
• Messages related to certain errors while entering pay-to accounts are more actionable. These errors include the entry of the remit-to contact email address, wire routing number, remit-to contact phone number, and remit-to address state fields. CD-468630
• Advanced suppliers can use single sign-on (SSO) to log in to the CSP and they can require new users to join a specific account, so all users on the account need to use SSO. Accounts with SSO enabled are not eligible for automatic merges. For more information, see Coupa Single Sign-On (SSO) CSP. CD-430813

Resolved Issues

• Fixed an issue that prevented users from creating a payment method if they had not created a legal entity first. The new process requires the user to select the corresponding legal entity for the payment first, and the required data fields are displayed based on the legal entity’s country. Resolves support tickets 01997564 and 01953125. CD-489538. 
• Fixed an issue that prevented the creation of invoices by showing a message stating that there were no “Invoice From Addresses” to choose from. Resolves support tickets 0175732 and 01743166. CD-473703, JZ-122501. 

February 27 Release (CSP 41.4)

Deployment Dates

Sandbox: February 23, 2025
Production: February 27, 2025

Resolved Issues

• To create a legal entity, the local tax ID requires a minimum of three characters. For more information, see Set Up Legal Entities. 

February 9 Release (CSP 41.3)

Deployment Dates

Sandbox: February 7, 2025
Production: February 9, 2025

Enhancements

• You can add your payment method details from the information request page in the CSP. When you select the Add Remit-To button, choose how you want to be paid from the dialog. Select the Add Payment Method and choose an available option. CD-450680
• Streamlined the onboarding process to minimize the steps required before submitting an invoice and creating a payment method. Note that your onboarding process can vary depending on the settings of your particular country and customer, and on whether this is your first time logging in the CSP or you are connecting to a new customer. For more information about payment methods, see View and Manage Payment Methods Information (Previously Remit-To).

Resolved Issues

• The bank account validation for Peru supports up to 20 characters, and you can enter your account number in the Account Number field. For more information, see Account Validation Requirements for Supplier Payment Accounts. CD-471931
• Resolved an issue that was preventing multi-factor authentication (MFA) through SMS. Resolves support tickets: 02000444 and 02002449. CD-486073, JZ-132403
• Resolved an issue with creating new accounts from invitation emails. Resolves support tickets: 02003281, 02008616, 02004505, 02005367, 02003825,02000739, 02003126, 02006388, 02011082, 02010726,02013326, 02011262, 02003337, 02010963,02015120. JZ-132620

February 2 Release (CSP 41.2.1)

Deployment Dates

Sandbox: January 31, 2025
Production: February 2, 2025

Enhancements

• Improved the field names on the Add Additional CaaS Information dialog for those using the Korean language: Authentication Code is now SmartBill Authentication Code. Password is now Certificate Password. Username is now SmartBill ID. CD-483564

January 30 Release (CSP 41.2)

Deployment Dates

Sandbox: January 26, 2025
Production: January 30, 2025

Enhancements

• You can improve the management of contact information. For more information, see Simplified Contact/User Management Experience for the Coupa Supplier Portal (content available to Coupa Customers). CD-450682, CD-450678
• Removed contact elements from the Your Contact Info card. CD-450682, CD-450678

• All admins can see the Community tab. However, the supplier community is only available for advanced suppliers. For more information, see Coupa Advanced. CD-435692

Resolved Issues

• When you create a new legal entity or payment method, a remit-to address is automatically created with the same code as the code on the invoice-from address. Resolves support ticket: 01980984. JZ-131777, CD-478346 
• Updated the terminology in several sections: “two-factor authentication” is replaced with “multi-factor authentication”. For more information, see Manage Multi-Factor Authentication. CD-473500
• Fixed and issue that prevented South Korea invoices to be submitted successfully (CSP PO Flip). Resolves support tickets: 01964080, 01941695, 01953139, 01952897, 01947051, and 01926946. JZ-129695

January 16 Release (CSP 41)

Deployment Dates

Sandbox: January 12, 2025
Production: January 16, 2025

Enhancements

• As a CSP Admin user, you can connect your Coupa Supplier Portal (CSP) account with your single sign-on (SSO) service by uploading a copy of the Security Assertion Markup Language (SAML) identity provider (IdP) metadata file from your SSO provider. Once connected, the users of your CSP account can log in through your designated SSO provider. A separate user password for the CSP is no longer required, and users no longer take additional actions through multi-factor authentication (MFA) . For more information, see Set Up Single Sign-On (SSO) with the CSP. CD-430813
• For a better user experience, several headers are renamed from Remit To to Payment Methods. For more information, see View and Manage Remit-to Information. CD-452063

Resolved Issues

• Fixed an issue in the Payment Methods page that prevented Remit To Addresses from showing when there is no customer selected. Resolves support tickets: 01936046 and 01957303. JZ-130888.
• Resolved an issue that prevented suppliers to differentiate between customer instances while editing Remit To Addresses in Payment Methods. Resolves support tickets: 01943373 and 01957714. JZ-130788, JZ-130819, JZ-130701.

• Fixed an issue that prevented suppliers from viewing the sourcing event for which they were invited when receiving the invitation email. Resolves support tickets: 01960371, 01960374, 01964569, 01964288, 01963169, 01963172, 01957630, 01960193, 01977691 and 0198194. JZ-130971 and JZ-130369.