Coupa Supplier Portal Release Notes

Overview

Welcome to the 2025 Coupa Supplier Portal (CSP) Release Notes. Each new release includes the latest security patches, enhancements, and resolved issues listed for that release and all previous releases.
For more information, see Old CSP Release Notes available only for Coupa customers.

Supported browsers and email clients: Google Chrome, Mozilla Firefox, and Microsoft Edge. 
Google continues to update the Chrome web browser with additional security restrictions which may impact your experience with Coupa and the CSP.
For more information, see Chrome Enterprise and Education release notes.

December 11 Release (CSP 44.0.1)

Deployment Dates

Sandbox: December 7, 2025
Production: December 11, 2025

New features and enhancements

• Fixed an issue that prevented users from creating payment methods. Removed the Remit-To Address (RTA) as a Payment Method.  However, it is created automatically during the CSP onboarding. Certain fields are required to complete onboarding. You access and manage RTAs for a buyer only under the Legal Entities section, as introduced in the previous release.
  For more information, see View and Manage Payment Methods Information (Previously Remit-To) and Set Up Legal Entities. CD-524076 and CD-552322

December 11 Release (CSP 44.0)

Deployment Dates

Sandbox: November 30, 2025
Production: December 11, 2025

New features and enhancements

• Coupa Navi™ (Navi) is available in the CSP. Navi's CSP Supplier Assistance Agent answers general questions about the CSP based on the Compass documentation. The CSP Supplier Assistance Agent is not available in a test environment until January 16, 2026.
  For more information, see Answer CSP-Related Questions with CSP Supplier Assistance Agent. CD-528257
• Standardized experience in tables: Columns available in the Invoices All view are the same as the standard columns available in all customer Invoice views. You now see the added columns Payment Term and Payment Information when you create new views. CD-529057
• As a supplier, you can filter and search by customer in any All view table (Invoices, Orders, Sourcing, or Payments).
  For more information, see Coupa Advanced. CD-530447
• For suppliers who have been invited to the CSP by buyers, and are onboarding to the CSP, they can reduce manual data entry and improve profile completeness using Coupa’s Generative AI, which automatically sources primary address information. As a supplier, you can review, edit, or confirm the prefilled data before saving it to your profile. If the AI service does not provide data, the onboarding form remains unchanged.
  For more information, see Create Your Account. CD-528258
• Users that receive an invitation to join the CSP and create their account in less than 24 hours no longer have to confirm their email address as part of the process. Invited suppliers also see a prompt at the end of the onboarding experience redirecting them to pending supplier information (SIM) forms. 
  For more information, see Register for the CSP. CD-529058
• As a supplier entity, you can receive an invitation to a sourcing event even if you share the same contact person and email address. Previously, sourcing mandated a unique email address for each supplier contact added to an event.
  For more information, see Register for the CSP. CD-528320
• The Remit-To Address is now removed as a Payment Method.  However it is created automatically during the CSP onboarding. You access and manage RTAs for a buyer only under the Legal Entities section, as introduced in the previous release. Legal entities can hold multiple RTAs, and CSP admins can add, edit, or remove RTAs from a legal entity. RTA creation and selection as a payment method is only available from the supplier information (SIM) flow, where the Add Payment Method function shows options based on the payment type set by your buyer.
  For more information, see View and Manage Payment Methods Information (Previously Remit-To) and Set Up Legal Entities. CD-524076
• When you fill out a form in the CSP, you can select a Beneficiary Account Type among several options: Current, Savings, Overnight Deposit, Money Market, or Cash Trading. The field may be mandatory or optional, depending on a buyer's configurations.
  For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-526718
• Admin users can now give non-admin users the new Payment Method Admin permission. This authorizes other users on your team to create, edit, deactivate, share, or unshare payment methods. It also applies to authorization for setting up payment methods during onboarding and SIM flows. If you aren’t assigned Payment Method Admin, you can only view payment methods in the CSP. Existing admin users automatically receive the new permission with this release.
  • This feature is visible but not yet available due to a technical issue that will be addressed in an upcoming maintenance release.
    For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-517939
• You now have the Export to button from the Remittance by Invoice# tab on the Payments > Invoice Payments data table. The new function is available when you select a single buyer (customer) for the table view, with the export file sorted and filtered by the invoice number (Invoice #).The functionality is the same as the existing Remittance by Payment # export, with the same options of CSVor Excel file types to select. You need the Payments permission to access Invoice Payments.
  For more information, see View and Manage Payments. CD-532938
• You can make changes to your payment methods without having to deactivate an existing Payment Method and manually create a new one. This functionality is available if you receive the message Failed to Share.
  For more information, see View and Manage Payment Methods Information (Previously Remit-To).  CD-517939
• You can add a Customer Account Number to an invoice. Columns and filters allow you to use it in your data table or create custom views. The Customer Account Number you provide also shows in remittance notifications and is included in the Memo line on check payments.
  For more information, see Create or Edit an Invoice. CD-522303
• If you have a Payment Order Reference attached to an invoice, you can see that information is in the Invoice Payments table, where you can create views and filters with it. The Payment Order Reference also shows in remittance emails and prints in the Memo line on checks. This applies to checks downloaded from the CSP or printed by your customer. Payment Order Reference does not print on checks generated by the third-party print or mail service.
  For more information, see View and Manage Payments. CD-522303
• You have an updated interface for creating Payment Methods. Required fields are clearly marked and the entry form only shows the relevant fields. The application automatically uses your chosen country, currency, and linked customer requirements to determine which fields are relevant to you. If your linked customers have different requirements, the form shows a combined set of requirements. The following fields get updated names:
  • Associated Legal Entity changes to Linked Legal Entity
  • Payment Method Name changes to Account Nickname
  • Beneficiary Name changes to Beneficiary Legal Name
  • Bank Account Country / Region changes to Bank Branch Country / Region
  • State changes to Bank Branch State / Province
    For more information, see View and Manage Payments. CD-494366
• When creating a payment method, the Country dropdown menu does not show sanctioned countries. If you do not see a country in the menu, then the country is subject to sanctions and payments to that country are not permitted.
  For more information, see View and Manage Payments. CD-494366
• If you are connected to a buyer (customer) using Direct Bank Integration (DBI), Japan requires that you specify the beneficiary account type for pay-to accounts. When creating a Payment Method, you can specify this type of account in the Beneficiary Account Type field. The field shows after you select Japan as your country. When visible, Beneficiary Account Type is a required field. This field is not required if you are only connected to TransferMate customers.
  For more information, see View and Manage Payments. CD-494366
• Historical payments data is now integrated in the Supplier Dashboard metrics and the All Customer strategic views on the Invoice / PO Payments screens. With the Advanced subscription to the CSP, you see the complete payment history across all linked buyers from six months prior to your Advanced subscription sign-up date. You must also have the Supplier Dashboard and Payments permissions in the CSP to access these features.
  For more information, see View and Manage Payments and Coupa Advanced. CD-519022
• As a supplier, you can access and manage your contracts with buyers (customers) from a single, centralized location. Advanced suppliers can view contracts across all their customers using the All (Offered by Advanced) option in the Select customer dropdown, while standard suppliers can select a specific customer to view associated contracts.
  For more information, see Access All Contracts. CD-490056
• Quality Collaboration provides a centralized system for you to manage and submit material quality inspection results. You have a Quality section in the CSP navigation where you can manage all quality inspections. Each inspection comes with the following collaboration tools:
  • Notifications: In-app notifications and email are supported when a new inspection is created, results are submitted, or when an inspection is reopened.
  • Comments: You can exchange comments with buyers at both the inspections header and characteristics level. 
  • Attachments: The feature supports attachments at both the inspection header and characteristic level. You can attach documents such as a Certificate of Analysis.
    
    This capability is available only if your buyers (customers) are part of the Early Access Program (EAP).
    For more information, see Collaborate on Quality Inspections. CD-515480
• As a supplier entering hours on resource-based service sheet lines, you can now select the appropriate rate for the service performed. The customer can still limit you to entering time using a single price, if they select the Resource line type, and select Quantity, which offers the same functionality as the Resource line type before this release.
  For more information, see Create or Edit a Service Sheet. CD-491916
• Buyers and suppliers can now void approved service sheets that were submitted in error; for example, because the service sheet was a duplicate, or included incorrect rates or billing accounts. Buyer and supplier users assigned the new Void Service Sheets permission can initiate a void when viewing an approved service sheet, or through the service sheet CSV loader.
  For more information, see View and Manage Service Sheets. CD-491885
• Buyer-side users can now automate the onboarding and offboarding of service workers, ensuring that workers complete necessary compliance documentation and gain access to required resources before their start dates. Supplier and worker users could be sent and assigned compliance forms, such as background checks, drug screenings, or non-disclosure agreements (NDAs), appropriate to specific job roles. You can access, track, and submit these forms directly in the CSP. If customers assign forms directly to workers, the workers receive notifications to complete the required tasks. The Worker Assignment page now displays the status of these onboarding and offboarding activities. This visibility allows you to monitor outstanding tasks and ensure workers meet all requirements.
  For more information, see Manage Assignments in the CSP. CD-519804
• As a supplier, you can access select invoicing functionalities such as InvoiceSmash and invoice synchronization using NetSuite and QuickBooks with a token-based system. Suppliers with Coupa Advanced and a Coupa Advanced trial receive a free amount of tokens upon activation of this feature. You consume tokens for each use of the selected advanced features: 
  • InvoiceSmash: For each invoice uploaded
  • Invoice synchronization with NetSuite and QuickBooks: For each invoice line synced.
    
    For more information about InvoiceSmash and invoice synchronization with NetSuite and QuickBooks, see Coupa Advanced. CD-528261

• Removed the Add New functionality from the Choose Invoicing Details dialog in the Invoicing section of the CSP to prevent duplicate payment accounts. You now have to select only from existing legal entities and remit-to addresses during the invoice creation process.
  For more information, see View and Manage Invoices. CD-451667
• Croatia implements a new Fiscalization 2.0 system with an e-invoicing clearance mandate effective January 2026. Coupa Invoicing's current CaaS approach for Croatia, which uses the method of issuing a legal invoice on behalf of a supplier, will no longer be compliant under this new regulatory framework. As a supplier, you now need to attach XML e-invoices and submit them through any supplier-originated channel, such as the CSP, by CSV, or by cXML. The Content Validation invoice presentation maintains Croatian-specific tax fields and includes two new fields: Invoice Reference Number and signed QR (quick response) code.
  For more information, see Compliance as a Service. CD-526895
• Greece announced a B2B e-invoicing and clearance mandate that goes into effect starting February 2, 2026. Effective that date, the support for legal invoices issuance on behalf of suppliers for transactions in Greece is discontinued. As a supplier, you now need to attach XML e-invoices and submit them through any supplier-originated channel, such as the Coupa Supplier Portal (CSP), by CSV, or by cXML. The Content Validation invoice presentation maintains Greek-specific tax fields and includes the new field: Invoice Reference Number.
  For more information, see Compliance as a Service. CD-543354
• Improved the Secure Card Details page in the CSP. You can now scroll up and down on the page to view the payment card information for purchase order payments or invoice payments. CD-474888
• General improvements to enhance accessibility and usability for all users.
• As a supplier with a legal entity in Mexico, you can generate a Remit-To address automatically on creation. CD-545743

November 23 Release (CSP 43.6.1)

Deployment Dates

Sandbox: November 23, 2025
Production: November 23, 2025

Enhancements

General fixes.

November 20 Release (CSP 43.6)

Deployment Dates

Sandbox: November 16, 2025
Production: November 20, 2025

Enhancements

• Suppliers invited to the CSP can see a prompt at the end of the onboarding experience redirecting them to any supplier information (SIM) forms from customers that require more information. CD-530901

Resolved Issues

• Resolved an issue preventing Mexican suppliers from filling out their address information during the onboarding process. Resolves support tickets: 02309959, 02311528, and 02311734. JZ-511990
• Fixed an issue that prevented suppliers from accessing the PO Details page directly from notifications. Resolves support tickets: 02283247, 02300618, 02301200, 02296689, and 02316557. JZ-511735

November 6 Release (CSP 43.5)

Deployment Dates

Sandbox: November 2, 2025
Production: November 6, 2025

Enhancements

• With the CSP Workbench, you have a centralized way to manage your tasks. This dashboard consolidates all order confirmation tasks into filtered views to allow you to quickly sort and prioritize the most critical items. Each task includes a summary of key details like Due date, Task ID, Priority to help you take faster and more accurate action on your daily requests. This feature is on by default.
  For information, see Manage the Workbench. CD-460065

Resolved Issues

• Fixed an issue where the Business Profile page would appear blank or fail to load.
  For more information, see Create and Manage Your Business Profile.
  Resolves support tickets: 02254389, 02280931, 02257394, 02262049, and 02250578. JZ-511147

October 31 Release (CSP 43.4.1)

Deployment Dates

Sandbox: October 30, 2025
Production: October 31, 2025

Enhancements and Resolved Issues

• Resolved an issue preventing Mexican suppliers from creating a remit-to address, which then prevented those suppliers from creating payment methods.
  Resolves support tickets 02298410, 02299549, 02298455, 02300241, 02301534, 02296412, 02294854, 02299633, 02301562.

October 23 Release (CSP 43.4)

Deployment Dates

Sandbox: October 19, 2025
Production: October 23, 2025

Enhancements

• If you have the Coupa Advanced subscription to the Coupa Supplier Portal (CSP), you can use the All Customers view on the Invoice Payments and PO Payments screens. This strategic view consolidates payment data across all customers (buyers) that pay you through Coupa Pay. Non-Advanced subscribers can access the strategic view when they sign up for a free 30-day trial or purchase Advanced from the Payments screen. The strategic view integrates the current and most recent payment data from all your Coupa Pay buyers in the data tables, which are enhanced with more remittance and audit details. You have advanced filtering and search options, and can use the Remittance by Invoice # tab to see all invoices against a single payment for a buyer. You can also export your filtered data as a CSV file. The integration of historical payment data in the strategic view is planned as future functionality.
  For more information, see View and Manage Payments and Coupa Advanced. CD-521990
• Advanced subscribers to the CSP have access to the new Supplier Dashboard from the More tab, with financial metrics and interactive graphics. The dashboard uses the current date and most recent payment data from all your customers (buyers) on the CSP. Select all or individual buyers to see your Total Outstanding Receivables and Total Payments Received, separated by buyers that Pay through Coupa Pay and Pay outside of Coupa Pay (ERP and external systems). You see the total count of overdue invoices and total overdue amount in the Aging Analysis of Overdue Receivables chart, and have a feedback button to send Coupa comments and suggestions for the dashboard. The integration of historical payment data  is planned as future functionality.
  For more information, see Supplier Dashboard and Coupa Advanced. CD-521990
• As a supplier, you can see the option Respond without joining in email reminders of a pending action requested by the customer. This option allows you to respond without logging in to the CSP. This feature is available for suppliers if their customers have enabled Supplier Actionable Notifications (SAN) for Supplier Integration Management (SIM). 
  For more information, see Supplier Actionable Notifications (SAN). CD-529162
• Added a View Details button to the email notification you receive when the quantity of an SMI (supplier managed inventory) item falls below the minimum threshold. The button provides a direct link to the corresponding warehouse item detail page, enabling you to validate shortages. CD-518909

October 9 Release (CSP 43.3)

Deployment Dates

Sandbox: October 5, 2025
Production: October 9, 2025

Enhancements

• Customers or buyers can request that you share your Business Profile information to update their records. This feature complements the Business Profile sharing that you can initiate. For more information see Sharing your Business Profile information. CD-500674

Resolved issues

• Resolved an issue that prevented users from accessing the CSP when they received an invitation via email. Note that if a customer sends an invitation to an inactive supplier user on CSP, then the invitation will be rejected during processing. To resolve the issue, the customer can either:
  • Reach out to you and ask you to reactivate their account on CSP. Once the account is activated, the customer has to resend the invite to you.
  • Send the invite to another email address for your CSP account.
  • For more information, see Register for the CSP.
    Resolves support tickets: 02246620, 02261849. CD-537081 and JZ-510270
• Fixed an issue that prevented users from receiving notifications on form responses.
  Resolves support tickets: 02154074, 02215665, and 02252872. JZ-506445

September 25 Release (CSP 43.2)

Deployment Dates

Sandbox: September 21, 2025
Production: September 25, 2025

Enhancements

• Suppliers with Coupa Advanced subscription can upload invoices not backed by a purchase order (PO) as a PDF file directly into the CSP if their customer buyer has the InvoiceSmash service. 
  For more information about the feature, see Create or Edit an Invoice.
  For more information about the Coupa Advanced program, see Coupa Advanced. CD-497833
• When buyers create an external purchase order with the Planned Schedule attribute set to Yes, they can enter a delivery schedule for the item. If a buyer leaves the delivery schedule and Need by Date empty, you can confirm the order line without needing to enter a Promised Date.
  For more information, see Manage Buyer-Generated Delivery Schedules for External POs. CD-519329
• Suppliers with Coupa Advanced subscription can access the Purchase Order (PO) Strategic View by selecting the Orders tab in CSP and selecting the All View from the dropdown options on the right. This view presents a table with all POs from all customers the user has access to. 
  For more information, see View and Manage POs. CD-503064 

Resolved issues

• Resolved an issue that prevented customers from unlinking a supplier record when the only connected supplier user was deleted in the CSP.
  For more information, see Manage Users.
  Resolves support tickets: 02232915, 02006000, 02240448, 02244210, 02244210, 02246229, 02254377, 02256583, 02256852 and 02257316. JZ-509396
• Fixed an issue that prevented supplier users from adding a remit-to address while creating an invoice.
  For more information, see Create or Edit an Invoice.
  Resolves support tickets: 02171015 and 01285726. CD-520856, JZ-108912, and JZ-507190

September 11 Release (CSP 43.1)

Deployment Dates

Sandbox: September 7, 2025
Production: September 11, 2025

Enhancements

• Users setting up multifactor authentication (MFA) are prompted to download and save the backup codes. If the window is closed without downloading, a warning message appears: “Warning! Backup codes are required to regain access to your account if you lose access to your Multifactor Authentication tool. Please ensure you have saved these codes where you can access them in the future".
  For more information, see Manage Multifactor Authentication. CD-520370
• As a supplier, you need to be linked to a customer in the CSP to initiate a Business Profile sharing request. The customer needs to have enabled the option to receive such requests (the Business Profile Sharing key needs to be turned on). If these conditions are not met, a message appears on the screen.
  For more information, see Create and Manage Your Business Profile. CD-518881 
• For payments in Saudi Arabia, the CSP and SIM forms accept bank account numbers with up to 24 digits.
  For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-50243

Resolved issues

• Resolved an issue that prevented users from saving their profile image in the Business Profile section. Also, uploading the company logo is no longer required to sync a supplier. CD-525227, CD-529729, and CD-529166
• Fixed an issue that prevented users from editing the Remit-To Address and Ship From fields in their Legal Entities. Resolves support tickets: 02225827, 02215658, 02223266, 02224879, 02224897, 02224905, 02224920, 02224946, 02224956, 02224965, 02224979, 02224986,  02225822, 02225827, 02225832, 02225840, 02225844, 02224214, 02229439, 02227875, 02224956, 02227868, 02219451, 02216250, and 02232503. JZ-509042

August 21 Release (CSP 43.0.1)

Deployment Dates

Sandbox: August 19, 2025
Production: August 21, 2025

Resolved issues

• Fixed an issue that allowed worker users to have supplier-level permissions. Worker users have access to the Worker Portal Access page only. 
  For more information, see Create and Manage Workers in the CSP. CD-506192

August 21 Release (CSP 43.0)

Deployment Dates

Sandbox: August 10, 2025
Production: August 21, 2025

New features and enhancements

• Two additional tiers of support are available for faster issue resolution. As a supplier in the CSP, you can acquire one of 3 Premium Support tiers, and the core Premium Support is now named Essentials.
  For more information, see Coupa Advanced. CD-503076
• As a supplier, you can create consolidated invoices by selecting unallocated receipts in the CSP using the Pick lines from receipts option on the invoice editing page.
  For more information, see View Invoice Lines. CD-472539, CD-502598
• When a supplier provides tax registration information for Brazil or Colombia in the Business Profile page, a Tax Type field becomes available based on the supplier’s region. For example, if a supplier provides a Brazilian tax ID, such as a CNPJ number, the Tax Type field can be set to CNPJ.
  For more information, see Tax Registration. CD-500677
• Customers or buyers can add delivery schedules to external POs, and as a supplier you can accept, reject, or propose changes to the schedules. These changes are related to a new PO Collaboration feature.
  For more information, see Manage Buyer-Generated Delivery Schedules for External POs. CD-519329
• Consigned Inventory support: With Inventory Collaboration, both buyers and suppliers have direct visibility into every consigned inventory step, starting when items are delivered to the warehouse until they are consumed.
  For more information, see Manage and Track Consigned Inventory. CD-499326
  
• Inventory Collaboration enhancements:
  • cXML product activity message: You are automatically notified with a cXML product activity message when the stock levels of a supplier-managed item fall below the minimum threshold. This message helps you understand the current stock levels and plan for timely restocking. To enable the cXML product activity message, buyers need to navigate to your supplier configuration page and in the Supply Chain Collaboration section check the cXML Product Activity Message box.
    For more information, see Manage Inventories. CD-499326 
  • The Item 360 view includes the ASN lines data table to track the shipped, in-transit, and expected arrival quantities of ordered items. Additionally, warehouse manager roles now also have access to Item 360. Also, the Details section in Item 360 includes additional Units of Measure (UOMs): Storage UOM and Consumption UOM are now supported.
    For more information, see Manage Inventories. CD-499326

  • Warehouse-specific data in Forecast Collaboration: When issuing a forecast, buyers can now add details of the specific warehouse where they are expecting the item amount at. In addition, the Item 360 Details includes a section to show forecast details.
    For more information, see Manage Inventories. CD-499326

• As a supplier user, you need to set up multifactor authentication (MFA) in order to view any information in the Payments tab.
  For more information, see Manage Multifactor Authentication. CD-516976
• As a supplier, from a purchase order (PO) you can use the Get Paid Faster option to accept early payment from a customer in exchange for a discounted payment term for an invoice against the PO. A new alert has been added to the Early Payments popup menu to remind you that once you update the Current Payment Term with a New Payment Term, this change can’t be reversed. Consequently, all invoices generated against this PO will automatically reflect the discount payment term. If you do update the payment term but need to change it later, you have to reissue the PO or invoice.
  For more information, see How do Early Pay Discounts (EPD) work? CD-492339, CD-501383
• Users can join a CSP account without administrator approval and have limited access to information. They can also request the administrator status if there are no active administrators. Administrators can delete users permanently.
  For more information, see Manage Your Account and Manage Users. CD-502297
• As a supplier, when you navigate to the Business Profile tab, you can see the Community View option. Selecting this option opens a window displaying business information visible to the Coupa community. Managers can delete a full profile, flag specific details as inaccurate to hide them, or request account merges.
  For more information, see Create and Manage Your Business Profile. CD-503082
• Share your business profile with multiple customers: you can use the Business Profile > Business Profile Sharing option for a supplier-initiated business profile-sharing process. For suppliers to share their business profile with multiple customers, more than one customer should have enabled this feature.
  For more information, see Create and Manage Your Business Profile. CD-513746
• Payment Methods are now managed from the Business Profile screen for all CSP users. As a result, the legacy Payment Methods section is no longer available at Setup > Admin > Users. CD-478826
• The Address and Remit-To Code fields are now part of the Legal Entity section in the CSP. Payment methods (when they exist) are still tied to a remit-to address (RTA). Legal entities can hold multiple RTAs, and admins can add, edit, or remove RTAs from a legal entity. The CSP continues to use the Supplier Primary Address to create the Invoice From Address, Ship From Address, and RTA. The onboarding flow and other related behaviors remain the same.
  For more information, see Set Up Legal Entities and View and Manage Payment Methods Information (Previously Remit-To). CD-503080  
• The Check payment method is now renamed Remit-To Address for the CSP. This includes the Payment Methods user interface (UI) and all onboarding flows.
  For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-512738, CD-490387
• When you add or edit a virtual card as payment method, you now have the option to connect to your Stripe account to automate your credit card processing. You also have the option to disconnect your Stripe account from a virtual card from the Edit Payment Method screen. CD-460167, CD-495066
• Renamed phone field names for clarity. Area/City is now Area code, and Local is now Number. Resolves support ticket: 02144889. CD-478384, CD-517430, and JZ-506467

Resolved issues

• Fixed an issue that prevented a warning and confirmation window from appearing when you removed a Coupa customer from a payment method in the CSP. Now, if you remove a customer from either the Manage Payment Methods or Payment Method Detailed View screens, you see the following warning with a confirmation button:
  Alert: Unsharing a Payment Method with a Customer
  Removing a customer from a payment method will disrupt their ability to make payments to you. Please proceed only if you no longer wish to receive payments from this customer to <account>.
  Are you sure you want to remove this customer from paying you to <account>?  CD-516573
• When onboarding an existing supplier, you now see and can select from all active payment methods, accounts, and remit-to addresses in your system. Previously, you could only see and select these objects if they had been successfully shared with a customer as well as being active. CD-510915
• From the Payment Method and Legal Entities pages, you can now filter for Customer Name in the Linked Customers screen. Also removed the Invalid status from the filters, since this status is no longer used. CD-514503
• Fixed an issue that prevented suppliers from updating some fields of the Company Profile page. Resolves support ticket: 02140825. CD-514217
• Fixed an issue that caused some images and fonts to appear pixelated in Safari browsers. CD-435043
• Fixed an issue that prevented Google autocomplete to work properly in some fields. CD-512958
• Fixed an issue that prevented the Resend Code button used for MFA to work as expected. CD-499865

August 4 Release (CSP 42.6.2)

Deployment Dates

Sandbox: August 3, 2025
Production: August 4, 2025

Resolved issues

General fixes.

July 31 Release (CSP 42.6.1)

Deployment Dates

Sandbox: July 30, 2025
Production: July 31, 2025

Resolved issues

General fixes.

July 31 Release (CSP 42.6)

Deployment Dates

Sandbox: July 27, 2025
Production: July 31, 2025

Resolved issues

General fixes.

July 21 Release (CSP 42.5.1)

Deployment Dates

Sandbox: July 20, 2025
Production: July 21, 2025

Resolved issues

• Fixed an issue that prevented Coupa Advanced suppliers from exporting the invoicing CSV files from the View All page. CD-522244

July 17 Release (CSP 42.5)

Deployment Dates

Sandbox: July 13, 2025
Production: July 17, 2025

Resolved Issues

• Fixed an issue that prevented you from seeing the names of your linked Coupa customers. When you go to select a specific customer for a CSP user, you see a complete list of Coupa customer names as expected. Resolves support tickets: 02141097, 02143684, 02160709, 02161078, 02164467, 02167644, 02168863, 02168969, and 02170271. JZ-507007

July 3 Release (CSP 42.4)

Deployment Dates

Sandbox: June 30, 2025
Production: July 3, 2025

Resolved Issues

• For your Coupa customers that want you to be able to edit the billing string of an invoice, resolved a permissions issue that incorrectly caused an error message when you tried to view the billing string on an invoice. The error message no longer appears and you can see the billing strings. Resolves support ticket: 01974923. JZ-131805

June 20 Release (CSP 42.3)

Deployment Dates

Sandbox: June 16, 2025
Production: June 20, 2025

Enhancements

• Sourcing event invitations are sent to the primary contact email on the supplier record and the sourcing contact. For more information, see A Suppliers Guide to Coupa Sourcing. CD-513090
• Advanced filtering options are available in the Linked Customers and Payment Methods > Manage Linked Customers pages. For more information see View and Manage Payment Methods Information (Previously Remit-To). CD-478823
• Admins are required to confirm the country where the business is headquartered. This information will not be editable in the future. For more information see Set Up Legal Entities. CD-490043
• During the onboarding process for the CSP, you now only see the Payment Methods your Coupa customers will accept. This is also true when a new Coupa customer is linked to an existing supplier. For more information see View and Manage Payment Methods Information (Previously Remit-To). CD-501780

Resolved Issues

• Resolved an issue that prevented users from closing confirmation banners after saving a primary address or saving/sharing payment methods during onboarding. The banners now can be closed with the X button, and they disappear automatically after a few seconds. Additionally, the Save button in the onboarding dialogs has been changed to Save and Next. CD-501791
• Changed text in emails and checkout flow to ensure consistency and reduce supplier confusion. Checkout items now contain the text “USD”, and the checkout flow no longer includes the Subtotal. CD-514383
• Suppliers invited to sourcing events can skip parts of the onboarding flow, such as including address and contact information. CD-515454

June 5 Release (CSP 42.2.1)

Deployment Dates

Sandbox: June 4, 2025
Production: June 5, 2025

Resolved Issues

• Fixed an issue that prevented a new CSP user from adding bank payment information during the onboarding flow. Resolves support tickets: 02136533 and 02137987. JZ-505741. 

June 5 Release (CSP 42.2)

Deployment Dates

Sandbox: June 1, 2025
Production: June 5, 2025

Enhancements

• The Payment Methods screen now shows only your Active payment methods by default. You can use the Advanced Filter to view inactive payment methods. For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-501786
• As an existing supplier using the CSP, your legal entity name now shows as the Beneficiary Name when you add a Bank Transfer as payment method. For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-501795
• Updated the gear icon in the Payment Methods data table with a Manage Linked Customers tooltip and a link to the Linked Customers screen for a specific payment method. There, you can filter for linked customers and remove the existing shared payment method for them. For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-494243
• Now when you create or share a Payment Method, the remittance email address is stored in the CSP. This means the email address can be selected and reused for onboarding or sharing a payment method. CD-500250
• As a CSP user, in addition to SMS codes and using an authenticator app as ways to verify your identity, you can also configure a personal email address for multifactor authentication (MFA). For more information, see Manage Multifactor Authentication. CD-451579, CD-488205, and CD-481750

Resolved Issues

• Resolved a mapping issue with the Linked Customers screen that generated an invalid sharing status when a Payment Method could not be shared. The table now correctly shows either Failed to Share or Connection Issue. CD-504426
• Resolved an issue that was generating an “Invalid email address” error and preventing some suppliers from creating a CSP account. Resolves support tickets: 02088311, 02110645, 02120213, 02125447. JZ-135937

May 22 Release (CSP 42.1)

Deployment Dates

Sandbox: May 18, 2025
Production: May 22, 2025

Enhancements

• Data table experience: all data tables in the CSP are displayed in the classic view, retaining their previous appearance and layout. You can still enable the new data table experience from your pages in the CSP. For more information, see Create Custom Views. CD-504141
• As a supplier, you can proactively share all or specific sections of your Business Profile with a selected customer, or select a customer’s individual record to update. For more information, see Create and Manage Your Business Profile. CD-470832 
• Added a tooltip alert in the Payment Methods screen table: when a payment method’s link fails, the supplier can see a message: “Banking errors or connection issues prevent sharing this payment method with some or all customers. View the payment method for more details.” For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-483057
• Improved the User Interface (UI) for the Payment Methods screen, including enhanced text styles, lists, capitalization, spacing, and colors to make it easier to find relevant information.  For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-486062
• When a customer creates a sourcing event and wants to invite a supplier that is not part of the CSP, the supplier first gets an invite to the CSP when the customer saves the sourcing event. Once the event is in production/live, the supplier gets a secondary invite, this time to be part of the sourcing event. For more information, see Access a Sourcing Event. JZ-135538
• Coupa customers that use Coupa Pay now have the Coupa Pay icon with a tooltip next to their name in the Payment Methods screen. The icon and tooltip appear on both the Share Payment Method screen and the Linked Customers view for a payment method.  For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-487437
• When you share a payment method, you can now use the Select All checkbox to share the payment method with all available customers. For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-492081
• For payment methods with the type Bank Transfer, field names for data entry are updated as follows: Remittance Email (was Email) and Beneficiary Type (was Bank Account Type). For more information, see View and Manage Payment Methods Information (Previously Remit-To).  CD-496712

Resolved Issues

• Deactivating a payment method does not deactivate the associated legal entity. For more information, see View and Manage Payment Methods Information (Previously Remit-To). Resolves support tickets: 02059212, 02044741, 02048400, 02038379, 02064869, and 02073207. CD-497205, JZ-135051, and JZ-134287
• If you get a warning that a payment method failed to share with a customer, you can now create or edit the payment method directly from the red warning banner. After you successfully update and submit the payment method, you are redirected to the Payment Methods screen with a green success banner. For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-499001
• When you select the icon to deactivate a payment method, the confirmation alert now gives more details about what may happen if you deactivate the payment method for the affected customers: “Please be aware that deactivating a payment method, even if it is a duplicate, can cause disruptions to your payments. This may affect your customers’ ability to make payments to you. Please only deactivate a payment method if you are closing the associated bank account or address.” For more information, see View and Manage Payment Methods Information (Previously Remit-To). CD-499817

May 10 Release (CSP 42.0.2)

Deployment Dates

Sandbox: May 10, 2025
Production: May 10, 2025

Resolved Issues

• Fixed an issue that resulted in invoices landing incorrectly in “booking hold” status. Resolves support tickets: 02106526, 02105146, 02108162, 02110288, 02109154, 02109033, 02111681, 02111540, 02111879, 02112993, 02110365, 02107153, 02110009 and  02094523. JZ-504650

May 1 Release (CSP 42.0.1)

Deployment Dates

Sandbox: April 24, 2025
Production: May 1, 2025

Enhancements

• Included guidelines for bank account numbers for Estonia, Finland, and Hong Kong. For more information, see Account Validation Requirements for Supplier Payment Accounts. CD-485252 

Resolved Issues

• Resolved a problem where existing Supplier Payment Accounts (SPA) linked to a particular payment method were unintentionally deactivated when a new customer was added. CD-502930

• Fixed an issue that prevented an invited supplier to connect with a customer. Resolves support tickets: 02058616 and 02072905. JZ-135416

• Resolved an issue which prevented creating a ZAR Supplier Payment Account with a leading zero. Resolves support ticket: 02026947. CD-491180

May 1 Release (42.0.0)

Deployment Dates

Sandbox: April 20, 2025
Production: May 1, 2025

New features and enhancements

• Legal entity editability and merges are now possible: You can edit a legal entity’s fields without the need to create a new one, and merge several legal entities that share the same tax IDs. For more information, see Set Up Legal Entities.
• Tier 2 diversity format changes: Fields may look different and you need to select the diversity Category field. The CSV template now includes new fields that the application validates. For more information, see Complete Tier 2 Diversity Reports.
• Supplier-managed inventory through the CSP: As a supplier, you can manage the stock levels of your products at the customer's site, ensuring the customer's timely replenishment by sharing real-time inventory values such as stock level information, replenishment rules and reorder points. 
• Changes in how to view and edit Payment Methods in the CSP. For more information, see View and Manage Payment Method Information. 
• A new field in requests from customers now explicitly shows when an order requires a service sheet before invoicing. For more information see View and Manage POs. 
• New field in service requests: Job roles. A job role can include the workers' titles that customers may need, and the skills, experience, and work arrangements (onsite or remote, for example). 
• Invite workers to create accounts on the CSP and submit service sheets to confirm work completed on assigned orders: as a supplier you can optionally allow workers to view and comment on their assignments. You no longer have to collect and enter workers’ hours or other deliverables, which expedites service sheet submissions and invoice payments. For more information, see Manage Workers and Assignments in the CSP.
• Copy tax functionality for invoice lines on the CSP: You can use the Copy Tax option next to individual tax lines in the CSP. It enables you to copy the tax rate value and the tax reference information from a selected tax line and copy it to all the lines of the invoice. This prevents the need for repetitive manual tax rate entry on every invoice line. 
• Single email for virtual card details and remittance information: For more information, see Use Virtual Cards.
• New data table experience: You can enable a new data table experience from your pages in the CSP. This new look improves the organization of fields and unifies the consistency of data tables across the Coupa platform and the CSP. For more information, see Create Custom Views.

Resolved Issues

• Fixed an issue that prevented phone numbers from updating when you manually edited a SIM primary contact international phone number. Resolves support tickets: 02056609 and 02055505. JZ-135111
• The bank account validation for New Zealand supports up to 16 digits, and you can enter your account number in the Account Number field. For more information, see Account Validation Requirements for Supplier Payment Accounts. CD-473352
• As a customer, when you visit the Suppliers page you only see the action icons related to the permissions you have assigned. CD-450314. JZ-124661

April 10 Release (CSP 41.7)

Deployment Dates

Sandbox: April 6, 2025
Production: April 10, 2025

Resolved Issues

General fixes.

March 27 Release (CSP 41.6)

Deployment Dates

Sandbox: March 23, 2025
Production: March 27, 2025

Enhancements

• If you subscribed to Premium Support, a confirmation email reminds you that in addition to Zoom support, the subscription also gives you access to The CSP for Suppliers course. For more information, see Premium Support. CD-479587
• When you are invited to the CSP through SIM, and you finish the onboarding process, you are redirected to the SIM form instead of the profile form. CD-488970
• Local Tax ID is no longer a required field for US legal entities. For more information, see Tax Registration. CD-488970
• Renamed Address to Check in the Add Payment Method flow on the Setup > Admin > Payment Methods page to align the new terminology across the CSP. For more information, see View and Manage Payment Methods Information. CD-483578
• Changed the wording in the onboarding and SIM flow forms so they reflect SWIFT code is needed for either urgent or wire payments. The checkmark field stated “My company expects international payments” new wording is “My company expects to receive urgent/wire payments”. For more information, see View and Manage Payment Methods Information. CD-491563

Resolved Issues

• Resolved an issue that prevented the creation of payment methods in legal entities registered in specific countries. Resolves support tickets: 02019288, 02057679, and 02021540. JZ-133966
• Resolved an issue in the All view of the Invoicing page for Coupa Advanced users. CD-491494

March 13 Release (CSP 41.5)

Deployment Dates

Sandbox: March 9, 2025
Production: March 13, 2025

Enhancements

• Instead of the Netherlands Antillean guilder (ANG) currency, you can use the Caribbean Guilder (XCG) currency. When the Caribbean Guilder officially enters circulation on March 31, 2025, new transactions involving St. Maarten and Curaçao will automatically default the XCG currency instead of ANG. Your past or in-flight transactions are not affected. CD-489538
• Messages related to certain errors while entering pay-to accounts are more actionable. These errors include the entry of the remit-to contact email address, wire routing number, remit-to contact phone number, and remit-to address state fields. CD-468630
• Advanced suppliers can use single sign-on (SSO) to log in to the CSP and they can require new users to join a specific account, so all users on the account need to use SSO. Accounts with SSO enabled are not eligible for automatic merges. For more information, see the Single Sign-On (SSO) integration header in Coupa Advanced. CD-430813

Resolved Issues

• Fixed an issue that prevented users from creating a payment method if they had not created a legal entity first. The new process requires the user to select the corresponding legal entity for the payment first, and the required data fields are displayed based on the legal entity’s country. Resolves support tickets 01997564 and 01953125. CD-489538. 
• Fixed an issue that prevented the creation of invoices by showing a message stating that there were no “Invoice From Addresses” to choose from. Resolves support tickets 0175732 and 01743166. CD-473703, JZ-122501. 

February 27 Release (CSP 41.4)

Deployment Dates

Sandbox: February 23, 2025
Production: February 27, 2025

Resolved Issues

• To create a legal entity, the local tax ID requires a minimum of three characters. For more information, see Set Up Legal Entities. 

February 9 Release (CSP 41.3)

Deployment Dates

Sandbox: February 7, 2025
Production: February 9, 2025

Enhancements

• You can add your payment method details from the information request page in the CSP. When you select the Add Remit-To button, choose how you want to be paid from the dialog. Select the Add Payment Method and choose an available option. CD-450680
• Streamlined the onboarding process to minimize the steps required before submitting an invoice and creating a payment method. Note that your onboarding process can vary depending on the settings of your particular country and customer, and on whether this is your first time logging in the CSP or you are connecting to a new customer. For more information about payment methods, see View and Manage Payment Methods Information (Previously Remit-To).

Resolved Issues

• The bank account validation for Peru supports up to 20 characters, and you can enter your account number in the Account Number field. For more information, see Account Validation Requirements for Supplier Payment Accounts. CD-471931
• Resolved an issue that was preventing multi-factor authentication (MFA) through SMS. Resolves support tickets: 02000444 and 02002449. CD-486073, JZ-132403
• Resolved an issue with creating new accounts from invitation emails. Resolves support tickets: 02003281, 02008616, 02004505, 02005367, 02003825,02000739, 02003126, 02006388, 02011082, 02010726,02013326, 02011262, 02003337, 02010963,02015120. JZ-132620

February 2 Release (CSP 41.2.1)

Deployment Dates

Sandbox: January 31, 2025
Production: February 2, 2025

Enhancements

• Improved the field names on the Add Additional CaaS Information dialog for those using the Korean language: Authentication Code is now SmartBill Authentication Code. Password is now Certificate Password. Username is now SmartBill ID. CD-483564

January 30 Release (CSP 41.2)

Deployment Dates

Sandbox: January 26, 2025
Production: January 30, 2025

Enhancements

• You can improve the management of contact information. For more information, see Simplified Contact/User Management Experience for the Coupa Supplier Portal (content available to Coupa Customers). CD-450682, CD-450678
• Removed contact elements from the Your Contact Info card. CD-450682, CD-450678

• All admins can see the Community tab. However, the supplier community is only available for advanced suppliers. For more information, see Coupa Advanced. CD-435692

Resolved Issues

• When you create a new legal entity or payment method, a remit-to address is automatically created with the same code as the code on the invoice-from address. Resolves support ticket: 01980984. JZ-131777, CD-478346 
• Updated the terminology in several sections: “two-factor authentication” is replaced with “multi-factor authentication”. For more information, see Manage Multi-Factor Authentication. CD-473500
• Fixed and issue that prevented South Korea invoices to be submitted successfully (CSP PO Flip). Resolves support tickets: 01964080, 01941695, 01953139, 01952897, 01947051, and 01926946. JZ-129695

January 16 Release (CSP 41)

Deployment Dates

Sandbox: January 12, 2025
Production: January 16, 2025

Enhancements

• As a CSP Admin user, you can connect your Coupa Supplier Portal (CSP) account with your single sign-on (SSO) service by uploading a copy of the Security Assertion Markup Language (SAML) identity provider (IdP) metadata file from your SSO provider. Once connected, the users of your CSP account can log in through your designated SSO provider. A separate user password for the CSP is no longer required, and users no longer take additional actions through multi-factor authentication (MFA) . For more information, see Set Up Single Sign-On (SSO) with the CSP. CD-430813
• For a better user experience, several headers are renamed from Remit To to Payment Methods. For more information, see View and Manage Remit-to Information. CD-452063

Resolved Issues

• Fixed an issue in the Payment Methods page that prevented Remit To Addresses from showing when there is no customer selected. Resolves support tickets: 01936046 and 01957303. JZ-130888.
• Resolved an issue that prevented suppliers to differentiate between customer instances while editing Remit To Addresses in Payment Methods. Resolves support tickets: 01943373 and 01957714. JZ-130788, JZ-130819, JZ-130701.

• Fixed an issue that prevented suppliers from viewing the sourcing event for which they were invited when receiving the invitation email. Resolves support tickets: 01960371, 01960374, 01964569, 01964288, 01963169, 01963172, 01957630, 01960193, 01977691 and 0198194. JZ-130971 and JZ-130369.