Digital Wallets
Use your PayPal business account to pay suppliers, one-off vendors, and individuals doing business as themselves who may prefer to be paid using their PayPal or Venmo account.
Introduction
Suppliers, one-off vendors, and other recipients can simply provide their legal name with an email or phone number, which simplifies the payment transaction. Some suppliers may not want to sign up through the Coupa Supplier Portal. Some recipients may be reluctant to share their bank account information. And for small one-time payments, it may be more trouble that it's worth to create a supplier record for each one.
With Coupa Pay and PayPal payouts, you can send up to $10,000 USD per payment from your verified PayPal digital wallet to recipient PayPal and Venmo accounts that accept USD.
PayPal can be used for Digital Wallet Company Financial Accounts (pay-from) and beneficiary accounts (pay-to), whereas Venmo can only be used for beneficiary accounts.
PayPal is not accessible from behind a VPN. If you are using a VPN, you may not be able to process digital wallet payments.
How it works
Your PayPal business account must be enabled to use Payouts and it must be verified by PayPal. To enable Payouts, the account holder must contact PayPal and PayPal will need to exercise due diligence to comply with federal regulations. The process can take up to a few days, and must be completed before Payment Partner setup and before payments are attempted.
Releasing a payment batch that pays from your PayPal business account will immediately begin fund transfers from your PayPal wallet. The funds must be in your PayPal account for the payment to complete. Insufficient funds in your account will cause payment failures, resulting in a status of Completed with Errors.
The Payment Batch Authorize and Release summary window which appears after you click Release is handy for double-checking that your wallet is fully funded. The window summarizes with a count of payment lines and a total so that you can ensure your payments complete without issue.
Digital Payment Notification
When the Payment Batch is released with PayPal or Venmo digital payments, it automatically triggers an email notification to your recipients. If the recipient is connected with an account on the Coupa Supplier Portal, they will receive notifications according to their notification preferences.
Set up a Digital Wallet Payment Partner
Your Invoice Payment Admin will create a new Digital Wallet Payment Partner from Setup > Payment Partners > Digital Wallet.
If you are an administrator with the privileged permission to create a new Payment Partner, you can see the Create button on the Digital Wallet page. See Assigning Authority and Privileged Permissions for more information about how privileged permissions are assigned and granted. Multi-factor authentication is required to create a new Digital Wallet Payment Partner. During configuration, remember to confirm that the PayPal account is configured to use Payouts.
Click Connect with PayPal and a login page from PayPal allows you to authenticate with your PayPal business account credentials. After you log in, assign an Account Name to your Payment Partner and click Create. Once created, you cannot edit a Payment Partner record. If you need to change details of a Payment Partner, you must deactivate it and create a new record.
Upgrade impact
Roles and permissions
- New actions for the Coupa Pay Payment Partners Digital Wallet Partners and Coupa Pay Payment Partner Virtual Card Partner controllers
- New permissions for the Admin, Invoice Payments Admin, and Virtual Card for PO Admin standard roles
- Migration for custom roles with the Coupa Pay Payment Partners/Index permission
Integrations
- Field changes for Supplier Payment Accounts In
- Field changes for Supplier Payment Accounts Loader
Availability
PayPal Digital Wallets for Invoice Payments is included as part of Coupa Pay. It is off by default, but it is available with configuration and a PayPal business account. If you want to get Coupa Pay, contact your Coupa representative.