4.3 Go-Live

Revised: 22 March 2019


Congratulations on Going Live with Coupa!  That's a great feeling to help customer launch the system live after much hard work to get here and start capturing real savings.


Activity Key Inputs Roles & Responsibilities Deliverables Supporting Documents
Smoke Test transactional integrations Coupa PS, Partner, Client (business + integrations)
  • Coupa PM/partner to schedule a meeting with Coupa TS technical architect and Client (business + integrations)
  • Coupa PM/partner/client to create a low $ (penny) transaction in the system.
  • Coupa TS technical architect to trigger the appropriate integration(s) for testing
Smoke-tested integration in a live production environment  
Post Go-Live Announcement to theSource Partner, Coupa EM
  • Partner completes go-live announcement using Coupa provided template
  • Coupa EM does same for Coupa led projects
  • Coupa EM provides announcement to Exec Sponsor for approval
  • Coupa EM uploads and attaches announcement to project site
  • Coupa EM posts the announcement in theSource
Go-Live Announcement posted to theSource Go-Live Announcement Template