• Published on: 23 January 2023
  • Last edited on: 23 January 2023

SSL Certificate Renewal - October 2023

Details for updating your certs in October 2023.

Domain *.coupahost.com

The SSL certificates for the domain *.coupahost.com will expire January 2, 2024. This includes both the web (HTTPS) and SMTP endpoints. This certificate is renewed yearly in accordance with industry standards that browsers have enforced since September 2020. Along with the end-entity certificate, Coupa also uses the new root and intermediate certificates issued by Digicert in accordance with the announcement on March 8, 2023.

End-entity certificate*.coupahost.com

  • Signature: SHA256withRSA
  • Serial Number: 02ACD7142293D134CB6386FC2855DD3A

Intermediate and Root certificate

The new Root and Intermediate Certificate Hierarchies are as follows and can be downloaded from below:

New root certificate

New intermediate certificate

Important dates

Region Test and sandbox instances Production instances
APAC 19th October 2023, Thursday at 1:00am to 4:00am AEST 25th October 2023, Wednesday at 1:00am to 4:00am AEST
EMEA 19th October 2023, Thursday at 9:00pm to 11:00pm GMT 25th October 2023, Wednesday at 9:00pm to 11:00pm GMT
America 19th October 2023, Thursday at 6:00pm to 8:00pm PST 25th October 2023, Wednesday at 6:00pm to 8:00pm PST
GOVCLOUD

19 October 2023, Thursday at 9:00pm to 11:00pm GMT

19 October 2023, Thursday at 9:00pm to 11:00pm GMT

Reminders

  • This change does not impact users using internet browsers.
  • Check with your IT team to verify if any particular application or software used to connect to Coupa requires importing the new certificates (SSL, root and intermediate). 
  • If you maintain your own keystore for leaf/intermediate/root certificates and your system allows you to import the certificates in advance, please download and  install them using the links above.
  • If your system does not allow multiple certificates, please wait until the new certificates are updated from the Coupa side and add it to your end accordingly.

Related Items


Platform Plus

The Coupa Platform comes in two different variants: Platform Standard and Platform Plus. Platform Plus contains all the functionality of Standard, plus some unique capabilities that help customers maximize value from Coupa.

Create an IFrame

Create an IFrame to embed read-only third-party data into your Coupa instance.

Create a Process Using Process Automator

From the Processes page, you can view, edit, and delete existing processes, or create a new process.

Create a Process to Export Real-Time Data Updates

You can use Process Automator with Call Outs to send data to third-party systems in real time. You can also process the Call Out response and set field values based on response variables.