System testing and validation is key component of a successful implementation and must be planned for appropriately.
As testing occurs, Coupa PM/partner should meet with the customer on a frequent basis to review results and track any follow-up activities via open items tracker.
Cutover planning is key to ensure that production environment is prepared and a strategy is developed to import data and connect any related systems successfully in advance of go-live.
As part of change management and training planning we recommend that you consider creating supplemental materials like FAQs, Quick Tips, or End-to-End user videos to drive adoption.
Architecture Review #2 covers any changes in process or configuration since the initial review and provides validation on a fully configured environment prior to start of last testing stages.