• Last edited on: 26 January 2022

Maintenance Windows

Releases occur during the maintenance windows listed here.

Updates can occur at any time if there is no expected downtime. Major releases and updates that require downtime are done during the maintenance windows listed below. Maintenance windows vary between different parts of the Coupa Suite as well as regionally.

Note

 Not all Coupa products operate on a set schedule for releases. To learn about products not listed below, please contact your Coupa representative.

Maintenance Windows

Product platform Sandboxes Production instances Time window Time window UTC time zone
Coupa Core (P2P and Power Apps not listed below) Monday Friday

US
6:00 PM - 9:00 PM PST
9:00 PM - midnight PST
Midnight - 3:00 AM PST

EMEA
10:00 PM - 1:00 AM GMT

APAC (day +1)
1:00 AM - 4:00 AM AEST

US
2:00 AM - 5:00 AM
5:00 AM - 8:00 AM
8:00 AM - 11:00 AM

EMEA
10:00 PM - 1:00 AM

APAC (day +1)
4:00 PM - 7:00 PM

Open Buy Real-Time N/A Friday 10:00 PM - Midnight ET 4:00 AM - 6:00 AM
Sourcing Optimization (CSO) N/A Sunday 6:00 PM - Midnight CET 5:00 PM - 11:00 PM
Risk Assess Monday Friday

6:00 PM - 9:00 PM EST 

10:00 PM - 1:00 AM 
Contingent Workforce (CCW)  Monday Saturday

US

Midnight - 7:00 AM ET (Major releases)
Midnight - 3:00 AM ET (Minor releases)

EMEA

1:00 AM - 8:00 AM GMT (Major releases)
1:00 AM - 4:00 AM GMT (Minor releases)

US

4:00 AM - 11:00 AM (Major releases)
4:00 AM - 7:00 AM (Minor releases)

EMEA

1:00 AM - 8:00 AM (Major releases)
1:00 AM - 4:00 AM (Minor releases)

Supply Chain Design and Planning N/A Saturday 8:00 AM - 4:00 PM EST  1:00 PM - 9:00 PM

 

Related Items


Release Timelines

03 February 2023

Releases are deployed on a regular, controlled schedule, with ample time for testing.

Release Communications

13 April 2021

You can opt in for system-generated messages (in Coupa Core) and emails for update notifications.

Receiving Updates

13 April 2021

Best practices for receiving, verifying and testing Coupa releases.

More Release Info

22 July 2021

Information about documentation, release notes and training resources.