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4.2 Move to Production (MTP)

Revised: 11 August 2022

Overview

Move to Production is the final step prior to Go-Live once design, configuration and integration validations are complete. There should be 2-3 weeks planned for MTP activities prior to go-live to allow adequate time to complete configuration and integrations set up in Coupa production, enable production supplier connections and also carry out prerequisite tasks in customer's other internal systems connected to Coupa.

Activities

Activity	Pre-requisites	Key Inputs	Roles & Responsibilities	Deliverables	Supporting Documents
Go/No-Go Production Deployment Readiness Review	UAT Completion Integrations Build and Test Completion Supplier Enablement Completion Customer internal system readiness	Customer	Customer coordinates Go/No-Go deployment readiness review with project executive sponsors for sign-off to proceed with MTP activities	Production Go Sign-off	Sample Deployment Readiness Review
Business Readiness Review	Success criteria and business goals are defined and agreed to	EM, CVM and Customer	EM conducts Business Readiness Review before go-live. CVM participates reviews value roadmap with Customer	Business Readiness Review completed	Business Readiness Review Checklist Value Workstream Overview AIC Business Readiness Review Checklist
Review Release Management Strategy	Readiness activities have kicked off	CVM, EM and Customer	CVM/EM reviews Release Management Playbook with customer and delivers to Admin along with upcoming release schedule dates	Release Management Strategy best practices shared	Release Management Playbook
Move to Production	UAT/MTP Customer Sign Off Support Tickets Submitted		Parner/Customer configures production instance Partner coordinates with Coupa EM/PM to get customer sign offs via email and submits MTP tickets with sign offs attached as defined in 'MTP Ticket Process' Document. Coupa EM/PM reviews tickets for completeness	Production Environment Setup Complete MTP Tickets Submitted	MTP Checklist Pay MTP Checklist Risk Assess MTP Checklist CLMA MTP Checklist Spend Guard MTP Checklist CCW MTP Checklist UAT Sign Off Template Integrations MTP Coupa Pay - MTP and Support Handoff Process MTP Ticket Process Document Coupa Pay Tickets
Enable Coupa side integrations in production	Sign-off from client on UAT and approval for MTP Client signed off integration documents (requirements, datamapping) UAT test scripts for integrations and the corresponding test results Approved integrations MTP ticket		Coupa TS technical architect works with Support team engineer to enable integrations in production	Integrations enabled in production
Enable Integrations monitoring			Coupa TS technical architect is responsible for enabling the monitoring on the integrations		Enabling Integration Monitoring
Amex Enrollment			Overview of American Express customer enrollment. This is only for Pay customers using AMEX		Pay - Coupa Amex Customer Enrollment